WLE Virtual Summit 2010 : For Attendees: Experience Guide

Test Your System
Prior to logging into the Virtual environment a system test will be run to ensure your computer has the proper configuration to view the content housed inside the show. This includes bandwidth, browser, operating- system among items such as screen resolution and cookie availability. If any of the 9 tests fail you will be notified gracefully with a suggestion to fix the related issue.

Help Link
On24 provides a help link on every page within the Virtual show. A simple click provides the attendee with a snapshot of the requirements for the optimal user experience as well as quick reference guide to areas of escalation. Support email addresses and an extensive knowledgebase and FAQ are also available.
EMAIL SUPPORT:  virtualshow.support@on24.com
PHONE SUPPORT:   1-866-921-8234

WLE Plaza
After logging in you will find yourself in the Show Lobby where a Video Greeting will welcome you. There will be clearly marked entry points for the various show locations such as Theater, Exhibit Hall, etc. This is also where you can see all the sponsors with the optional sponsor bar. Running along the bottom of the screen is the global navigation bar for quick access to areas of interest.

My Profile/Virtual Business Card
After logging in, we recommend setting up your profile (“My Profile” in Global Navigation Bar) to share information about yourself with other attendees. If you are serious about professional networking, your profile is a great tool to introduce yourself. This is also where you can set your avatar, privacy options and change your password.
Choose an Avatar or upload your own photo.  To upload your photo: Select  “Upload an Avatar; Click on Browse; then download a photo from your own files.  Must be 10 KB or smaller.  Click ‘Save’.

Network Builder
Accessible from the Global Navigation bar, utilities are provided for Content Search and People Search (called Network Builder). Within these tools, there are also Basic and Advanced options to further fine-tune your search criteria.

Theater
Visit the Theater for viewing all Show Presentations (Keynotes, Workshops,Panel discussions,  etc). You may setup Outlook reminders  and conveniently search for presentations by company, track, keywords, etc.

Exhibit Hall
Our 3-D Exhibit Hall will surely make you feel like you are walking through booths in a real show. You can move to the left and right in the hall by moving your mouse accordingly. There is also a text based exhibitor directory for those wanting to get to a Booth quickly. Hovering over a booth will display more information about the company, while clicking on it will take you right into the booth

Exhibitor Booth
Just like a real Booth, exhibitors set up their booths with company and product literature (Resources). Some of the Booths are staffed with Booth Reps to answer your queries. You may participate in an ongoing Booth Chat with other attendees visiting the booth at the same time. Booths are also setup with presentations and product demos. Companies have the option to include surveys and giveaways as well.

WLE Connections Cafe/Communications Lounge
If you are here for Professional Networking, you will love the tools in the WLE Connections Cafe. Engage in an ongoing Group Chat with other attendees in this location. Click on Group Chat to join focused discussions. Participate in Scheduled Chats for Q&A with speakers following their presentations.. Jump into Message Board Forums setup with various discussion topics or start your own. Use the Message Box to exchange email with other show participants. You may exchange V-Cards with other attendees, and invite them for one-on-one private chats too.

Resource Center
The Resource Center is a central repository for viewing all content (static information such as case studies or white papers in addition to webcasts or any other dynamic presentations) in one place. Alternatively, you can save these to your Conference Bag for quick viewing at a later date by clicking on the briefcase icon..

Conference Bag
As you browse the show, stash away items of interest in convenient folders in your Conference Bag. Folders are setup for documents, presentations, booths, contacts, chats and giveaways. Exchanged V-cards are also downloaded to your conference bag via the briefcase icon  in the Contacts folders.